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Refund Policy

Refund Policy

At eLearnCourses (“we,” “us,” or “our”), we strive to ensure your satisfaction with our online courses and services (collectively, the “Services”) provided through our website at https://elearncourses.com/ (the “Website”). This Refund Policy outlines the conditions under which you may cancel your course purchase or request a refund. By purchasing a course or using our Services, you agree to this Refund Policy. If you have any questions, please contact us at info@elearncourses.com.

1. General Terms

Our Refund Policy applies to all course purchases, including individual courses, subscriptions, or bundled offerings, unless otherwise specified at the time of purchase. We aim to provide clear and fair guidelines to ensure a positive experience. Refunds are processed in accordance with this policy and applicable consumer protection laws.

2. Cancellation and Refund Eligibility

  • 7-Day Cancellation Period: If you are an individual consumer, you may cancel your course purchase within 7 days from the date of purchase for a full refund, provided you have not accessed the course content (e.g., viewed videos, downloaded materials, or completed assessments). Access is determined based on our system logs.
  • No Refunds After Access: If you have accessed any course content within the 7-day period, you are not eligible for a refund, except as required by law or at our sole discretion.
  • Non-Refundable Purchases: Certain purchases, such as discounted courses, promotional offers, or subscriptions with specific terms, may be marked as non-refundable at the time of purchase. These terms will be clearly stated during checkout.

3. How to Request a Refund

To request a refund or cancellation:

  1. Contact us at info@elearncourses.com within 7 days of your purchase.
  2. Provide your full name, email address used for the purchase, order number, and course name.
  3. Confirm that you have not accessed the course content, if applicable. We will review your request and respond within 5 business days. If approved, refunds will be processed to the original payment method within 30 days.

4. Course Access and Extensions

  • Access Duration: Course access is granted for the lifetime. No refunds are available for unused access time after the 7-day cancellation period.
  • Extensions: If you cannot complete a course within the allocated time, you may purchase an extension at an additional cost, subject to availability. Extensions do not qualify for refunds unless explicitly stated.

5. Installment Payments

If you purchase a course with an installment plan:

  • You are responsible for completing all payments as agreed.
  • Refunds for cancellations within the 7-day period will cover only the payments made, provided no course content has been accessed.
  • If content has been accessed, no refunds will be issued, and you remain obligated to complete the remaining payments.

6. Non-Transferable Purchases

Course purchases and access are non-transferable. You may not transfer your course access to another user or switch to a different course as part of a refund request.

7. Exceptional Circumstances

In rare cases, such as technical issues preventing course access or errors in course delivery, we may offer a refund or alternative remedy at our discretion. Please contact us at info@elearncourses.com with details of the issue, and we will investigate promptly.

8. Consumer Protection Laws

This Refund Policy does not affect your statutory rights under applicable consumer protection laws (e.g., EU consumer rights under GDPR or California’s CCPA). If you are in a jurisdiction with specific refund requirements, we will comply with those laws to the extent they apply.

9. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on the Website, and significant changes will be communicated via email or a Website notice. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Refund Policy or need assistance with a refund request, please contact us at:

By purchasing a course from eLearnCourses, you acknowledge that you have read, understood, and agree to this Refund Policy.