Privacy Policy
At eLearnCourses (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://elearncourses.com/ (the “Website”) or use our online courses and services (collectively, the “Services”). By using the Website or Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.
1. Information We Collect
We collect information to provide and improve our Services. The types of information we collect include:
1.1 Personal Information
- Account Information: When you register for an account or purchase a course, we collect your name, email address, billing address, and payment information (e.g., credit card details, processed securely through our payment processor).
- Profile Information: You may provide additional details, such as your phone number, job title, or educational background, to personalize your learning experience.
- User-Generated Content: Information you submit, such as course reviews, forum posts, or responses to assessments.
1.2 Non-Personal Information
- Usage Data: We collect information about how you interact with the Website and Services, including pages visited, time spent on the Website, courses accessed, and completion progress.
- Device and Technical Information: We collect data such as your IP address, browser type, operating system, device type, and other technical details.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
1.3 Information from Third Parties
We may receive information from third-party services (e.g., payment processors, analytics providers, or social media platforms) when you interact with our Services through their platforms or share data with us (e.g., signing up via a social media account).
2. How We Use Your Information
We use your information to provide, improve, and personalize the Services. Specifically, we may use your information to:
- Create and manage your account.
- Process payments and fulfill course purchases.
- Deliver course content and track your progress.
- Communicate with you, including sending transactional emails (e.g., purchase confirmations), newsletters, or promotional offers (you can opt out of marketing communications at any time).
- Improve our Website and Services through analytics and user feedback.
- Ensure security, prevent fraud, and comply with legal obligations.
- Personalize your experience, such as recommending courses based on your interests.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with trusted third-party providers (e.g., payment processors, hosting services, analytics providers) who assist us in operating the Website and delivering Services. These providers are contractually obligated to protect your data.
- Legal Compliance: We may disclose information if required by law, such as in response to a court order, subpoena, or government investigation.
- Business Transfers: If eLearnCourses is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but we will notify you of any changes in how your data is handled.
- With Your Consent: We may share your information with third parties if you provide explicit consent (e.g., sharing course completion certificates on social media).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These include:
- Essential Cookies: Necessary for the Website to function, such as maintaining your login session.
- Analytics Cookies: Help us understand how users interact with the Website (e.g., Google Analytics).
- Marketing Cookies: Used to deliver personalized ads or content.
You can disable cookies through your browser settings, but this may limit certain Website features.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing Services, complying with legal obligations, or resolving disputes. For example:
- Account information is retained for the duration of your account or as required by law.
- Usage data may be retained in anonymized form for analytics purposes.
- If you request account Deletion, we will delete your personal information within 30 days, except where retention is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Restriction: Request restriction of how we process your data.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-Out: Opt out of marketing communications or certain data processing activities.
To exercise these rights, contact us at info@elearncourses.com. We will respond within 30 days, or as required by applicable law (e.g., GDPR, CCPA).
7. International Data Transfers
Our Services are hosted in the United States. If you access the Services from another country, your information may be transferred across borders. We ensure that any international data transfers comply with applicable data protection laws, such as using Standard Contractual Clauses for GDPR compliance.
8. Third-Party Links
The Website may contain links to third-party websites or services (e.g., payment processors or external course resources). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before interacting with them.
9. Children’s Privacy
Our Services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it. If you believe a child under 18 has provided us with personal information, please contact us at info@elearncourses.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on the Website or sending you an email. Your continued use of the Services after such changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@elearncourses.com
- Phone: +91 73373 41276
For GDPR purposes, eLearnCourses is the data controller responsible for your personal information. If you are in the European Economic Area and have unresolved concerns, you may contact your local data protection authority.
By using eLearnCourses, you acknowledge that you have read, understood, and agree to this Privacy Policy.